Contact us

Milano

Piazzale Ferrara
Via Mincio, 4, 20139

Monday - Friday 09:00 - 17:00

xtemos@gmail.com
(686) 492-1044

Torino

Shopville Le Gru
Via Chisola, 5, 10126

Monday - Friday 09:00 - 17:00

xtemos@gmail.com
(686) 492-1044

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    Frequently asked questions

    What payment methods do you accept?

    We accept various payment methods including credit/debit cards, PayPal, and Apple Pay. Check our payment page for a full list of options.

    How do I create an account?

    To create an account, click on the “Sign Up” button at the top of the page. Fill out the required information, and you’ll receive a confirmation email.

    How long will it take to receive my order?

    Delivery times vary based on your location and the shipping method chosen. Typically, orders are processed within 1-3 business days, with delivery taking 3-7 business days.

    Do you offer international shipping?

    Yes, we offer international shipping. Please check our Shipping Information page for details on costs and delivery times.

    What if I receive a damaged or incorrect item?

    If you receive a damaged or incorrect item, please contact us within 7 days of receipt. We’ll arrange for a replacement or a refund.

    Do you offer gift cards?

    Yes, we offer gift cards! You can purchase them on our Gift Card page in various amounts.

    How can I contact customer service?

    You can reach our customer service team via the “Contact Us” page on our website, through email, or by calling our support line. We’re here to help!

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